Installing a data protection and internet security is an important measure to ensure total security of your computer as well as mobile device. However, it is also imperative to keep the software updated regularly to maintain an active and upgraded virus knowledge database. One thing that gives users a big reason to worry is when the security software shows an “out of date database” message on the screen.
First time users and those who are less tech-savvy might get confused about what to do when such a situation arises. There is no need to worry as the Kaspersky Antivirus Support Service experts is available to help customers with any antivirus related issues. Our team of professionals has the necessary experience and tools to take care of any antivirus issues.
I have an antivirus that needs to be updated. How can Kaspersky Antivirus Technical Support help me with it?
In case you have a security program that turns red with a message “Database out of date” warning, or you have a license issue then try to update it manually. However, if this does not works then the Kaspersky Support experts recommend taking the following steps;
1. Check the system date
Your computer system date might be some days ahead by mistake. This can lead the security solution to display a database obsolete message. It happens when your antivirus solution downloads new database and compares it with system data. Once the proper date has been restored, this issue can be resolved. Contact the Kaspersky Antivirus Support Service experts to know more about keeping your antivirus updated.
2. Setup proper proxy server setting
In order to have the best proxy server settings, open the antivirus product settings and click on Additional, then on Network Settings and then Proxy Server Settings. If you face any issue with setting up the best proxy server settings, then contact the Kaspersky Support Service experts to take care of this issue right away.
3. Browser Settings
Next, make changes to your browser proxy settings to its default values. Contact the Kaspersky Customer Support Service to know the best settings for your internet browser.
4. Open Update Settings
These let user’s access rights that are used to run your data and internet protection program. In order to do this, follow the steps mentioned below;
Open Settings>Additional>Update Settings>User Account Settings
Always remember to choose the administrator account. To know more, connect with the highly experienced Kaspersky Antivirus Support experts.
Want to know more about keeping your Antivirus program updated? Connect with the Kaspersky Antivirus Support Service via toll-free number at
(0-800-820-3300). You can also write about your issue to our experts at (http://www.global-technical-support.co.uk/kaspersky-support/).