Tuesday 26 September 2017

How to choose a VPN | Kaspersky Technical Support



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A VPN (Virtual Private Network) comes in handy when you are accessing network outside of your home or office settings. It helps to keep your system secured against unauthorized access and lets you exchange data or chat without any worries. There are a number of brands offering VPN to customers to let them safely browse the internet all the while exchange information with others.

However, if you are new to purchasing VPN from a vendor; the various features might confuse you as to what brand to choose. There is no need to worry as technical assistance is available to make sure that you purchase the best product for your computer system security. Our team of professionals at Kaspersky Antivirus Support Service have the necessary tools and knowledge to take care of any issue affecting the security of your system. We have a team consisting of experienced technical veterans who work day and night to provide customers with the best support for their computer.

I am planning to purchase a VPN security for my computer system. What are the factors that can help me make a decision?

The technical experts at the Kaspersky Antivirus Support have come up with the best tips to help you choose the best VPN service. Kindly pay attention to the information below;

1.     Type of VPN

Some VPN protocols are more secure than others and some perform faster than others, however it all comes down to two major types. The Kaspersky Antivirus Support recommends not using a PPTP (Point-to-Point Tunneling Protocol) and look for one based on an Open VPN. PPTP is an old protocol and is highly insecure and on the other hand an OpenVPN is more reliable and secure.



2.     Number and Location of Exit Nodes

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Normally, a VPN provides a number of exit nodes in many countries and in some cases the exit node is automatically chosen. In case you are looking to ensure privacy and security while using free Wi-Fi in someplace then any exit node will work. However, in case you want to access a website that is not available in your country then you will need an exit node in a country that allows access to that site. The Kaspersky Support recommends using a VPN that allows you to change your apparent country.

3.     Traffic Logging by VPN provider

You might wonder what if the VPN provider also maintains a record of the websites that you visit and decide to sell it to a 3rd party. No one would like that to be done to them. The KasperskyCustomer Support recommends remembering the following points when looking to purchase a VPN;

·        Does the VPN provider log your online traffic?
·        Does the provider share those logs with any 3rd party?

4.     Cost of VPN

Many internet service providers offer a free VPN connection that may have some limits and might ask you to pay some fee later. First of all, you should know that you pay for your VPN via using your data. Let the Kaspersky Antivirus Support Service guide you in choosing the best VPN protection for your computer system.
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Want to know more about the best VPN service for keeping your system secured? Connect with the highly experienced Kaspersky Antivirus Support experts via toll-free number at (0-800-820-3300). You can also write about your issue to our team at (http://www.global-technical-support.co.uk/kaspersky-support/).

Thursday 21 September 2017

What is Keylogger? | Kaspersky Antivirus



The modern cyberspace is the new battlefield where the fight happens between cybercriminals and data protection firms. The malware tools utilized by cybercriminals are the new weapons that give them the capability to perform a variety of attacks on a user’s computer. One of the component used by cybercriminals includes the use of keyloggers. These are highly specialized tools that have been designed to record each keystroke made by the user on their machine. These allow the cybercriminals the chance to steal personal information without any detection.

Various brands offer cybersecurity and data protection products that are aimed at reducing the number of online attacks on a user’s computer or mobile device. However, like every data protection product even these have their short comings that leave the user open to online attacks. There is no need to worry, just pick up the phone and connect with our highly efficient Kaspersky Support Service to get the best technical assistance.

Our highly trained team of technical professionals make sure that your mobile device or computer stays safe against any form of online attack. First, let us understand the basics of what is a keylogger and how do these operate.

What are keyloggers and how do they operate?

A keylogger includes any software or hardware which has the capability to intercept and record the input from keyboard of a compromised computer machine. It has the ability to place itself between the keyboard and the operating system and intercept every communication without the machine user’s knowledge. Keyloggers can store the information on the compromised machine or send it to a remote PC location controlled by the hacker. The Kaspersky Antivirus Support Service have come up with two main forms of keyloggers through which your machine might be compromised.
Which are the two variants of Keyloggers?

There are two types of keyloggers; one is a software based and the second one is hardware-based keylogger. Kindly pay attention to the information as these two have been explained below;
1.  The first one is a software-based keylogger that is installed as a piece of malware. It is easier to install as it does not require the hacker to have physical access to the machine. The most common type of this keylogger has the ability to impersonate an API on the target machine operating system to record every single keystroke. These include kernel-level keyloggers, man-in-the-browser keyloggers among others. Count on the capable Kaspersky Customer Support Service experts to know how to ensure total safety of your computer system from hardware-based keyloggers.

2.  Hardware-based keyloggers are less common and are a bit difficult to implement on the target machine. These require the attacker to have a physical access to the target machine during the manufacturing process. One of the forms of this type of keylogger is BIOS-level keyloggers. A factory insider can install a keylogger at the factory level. Also, it can be implemented via USB flash drive or as a fake keyboard connector. Let the Kaspersky Antivirus Support guide you in selecting the best option to ensure that no keylogger is installed on your machine.

How do Keyloggers infect the machine?

Software keyloggers often come with other large piece of malware. The target machine is infected through a simple drive-by download attack from an infected website. These can also be installed as a part of legitimate application through compromising the download channel or intersection of a malware. On the other hand, hardware-based keyloggers are installed by an attacker who has physical access to the machine. Allow our technical experts at the Kaspersky Antivirus Support to guide you on how to detect and remove any trace of a keylogger from your computer.

How can I remove keyloggers from my machine?

Detecting a piece of malicious keyloggers can be a bit tricky as these do not behave like the majority of malicious programs. These do not look for any valuable data on the user computer system nor do they aim to destroy the data present on the machine. These have been designed to remain quiet and undetected but can be scanned with the correct Anti-malware program that can detect and remove keyloggers. You can connect with our highly capable team of technical professionals at the Kaspersky Antivirus Support Service. We have the necessary knowledge and tool to ensure that your computer isn’t a target of any type of keyloggers.

If you still are unable to resolve the issue by yourself or face any issue while following these steps, contact the Kaspersky Antivirus Support via toll-free number at (0-800-820-3300). You can also write to our team of experts about the issue at (http://www.global-technical-support.co.uk/mcafee-support/http://www.global-technical-support.co.uk/kaspersky-support/).


Monday 11 September 2017

How to resolve database update issue in Kaspersky




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Installing a data protection and internet security is an important measure to ensure total security of your computer as well as mobile device. However, it is also imperative to keep the software updated regularly to maintain an active and upgraded virus knowledge database. One thing that gives users a big reason to worry is when the security software shows an “out of date database” message on the screen.
First time users and those who are less tech-savvy might get confused about what to do when such a situation arises. There is no need to worry as the Kaspersky Antivirus Support Service experts is available to help customers with any antivirus related issues. Our team of professionals has the necessary experience and tools to take care of any antivirus issues.

I have an antivirus that needs to be updated. How can Kaspersky Antivirus Technical Support help me with it?

In case you have a security program that turns red with a message “Database out of date” warning, or you have a license issue then try to update it manually. However, if this does not works then the Kaspersky Support experts recommend taking the following steps;
1.     Check the system date
Your computer system date might be some days ahead by mistake. This can lead the security solution to display a database obsolete message. It happens when your antivirus solution downloads new database and compares it with system data. Once the proper date has been restored, this issue can be resolved. Contact the Kaspersky Antivirus Support Service experts to know more about keeping your antivirus updated.

2.     Setup proper proxy server setting
In order to have the best proxy server settings, open the antivirus product settings and click on Additional, then on Network Settings and then Proxy Server Settings. If you face any issue with setting up the best proxy server settings, then contact the Kaspersky Support Service experts to take care of this issue right away.

3.     Browser Settings
Next, make changes to your browser proxy settings to its default values. Contact the Kaspersky Customer Support Service to know the best settings for your internet browser.

4.     Open Update Settings
These let user’s access rights that are used to run your data and internet protection program. In order to do this, follow the steps mentioned below;

Open Settings>Additional>Update Settings>User Account Settings





Always remember to choose the administrator account. To know more, connect with the highly experienced Kaspersky Antivirus Support experts.
Want to know more about keeping your Antivirus program updated? Connect with the Kaspersky Antivirus Support Service via toll-free number at

(0-800-820-3300). You can also write about your issue to our experts at (http://www.global-technical-support.co.uk/kaspersky-support/).